Community Bridge Services

C&R Community Unity Services, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website communitybridgeservices.com (the "Website") or use our services, including our SMS messaging program.

Please read this Privacy Policy carefully. By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our Website

Sign up for our SMS messaging program

Request consultations or services

Subscribe to newsletters

Contact us via email or phone

Engage our consulting services

This information may include:

Name and job title

Email address

Phone number (mobile and/or landline)

Company name and address

Information related to your integrity and compliance needs

1.2 SMS Opt-In Data

When you opt into our SMS messaging program, we specifically collect:

Mobile phone number

Opt-in timestamp and method

Consent record (including IP address and form submission data)

Message interaction history (STOP, HELP, etc.)

1.3 Automatically Collected Information

When you visit our Website, we may automatically collect certain information using cookies and similar technologies, including:

IP address

Browser type and version

Operating system

Pages visited and time spent

Referring website

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide, operate, and maintain our consulting services

Send appointment reminders and consultation confirmations

Deliver service updates and important notifications

Send SMS messages you have opted into receiving

Respond to your inquiries and provide customer support

Process transactions and send related information

Improve our Website and services

Comply with legal obligations

3. SMS Messaging Privacy (A2P 10DLC Compliance)

CRITICAL PRIVACY COMMITMENT:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3.1 Opt-In Consent: We collect your mobile phone number and explicit consent when you opt into our SMS program through our Website forms. Our opt-in process includes:

[ ] I consent to receive SMS text messages from R6 Integrity Group regarding appointment reminders, service related messages about your account or responses to your inquires. I understand that message and data rates may apply, message frequency varies, and I can text HELP for assistance or reply STOP to unsubscribe at any time. See our Privacy Policy and Terms of Service for details.

[ ] By checking this box, I consent to receive marketing and promotional messages including special offers, discounts, new product updates among others from R6 Integrity Group at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out. See our Privacy Policy and Terms of Service for details.

3.2 Opt-Out Rights: You may opt out of our SMS program at any time by texting STOP, CANCEL, UNSUBSCRIBE, QUIT, or END to our messaging number. Upon opt-out, we will send a confirmation message and cease sending further SMS communications.

3.3 Data Sharing Restrictions: Text messaging originator opt-in data and consent will not be shared with any third parties, except:

With our SMS service provider (aggregator) solely for the purpose of message delivery

With technical support subcontractors bound by confidentiality agreements

As required by law or legal process

3.4 Message Content: We do not send prohibited content including SHAFT categories (Sex, Hate, Alcohol, Firearms, Tobacco) or illegal content. Our messages relate strictly to our integrity consulting services, appointments, and related promotional offers.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as:

SMS delivery providers (aggregators)

Customer relationship management (CRM) systems

Email service providers

Website hosting and analytics providers

Payment processors

These parties are bound by confidentiality obligations and are prohibited from using your information for any purpose other than providing services to us.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

Special Note on Mobile Data: Notwithstanding any other provision in this Privacy Policy, mobile phone numbers collected for SMS purposes and text messaging originator opt-in data are subject to heightened protections and will not be shared with third parties for marketing purposes under any circumstances, except as explicitly permitted in Section 3.3 above.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit (SSL/TLS)

Secure server environments

Access controls and authentication procedures

Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

SMS Consent Records: Retained for 4+ years to demonstrate compliance with TCPA and carrier requirements

Customer Service Records: Retained for 7 years per industry standards

Marketing Data: Retained until you opt out or request deletion

You may request deletion of your personal information at any time by contacting us using the information below.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information

Opt-Out: Opt out of marketing communications and SMS messages

Data Portability: Request transfer of your information to another party

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website traffic, and understand user behavior. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the Website may not function properly without cookies.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using our Website, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will notify you via email or a prominent notice on our Website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

12. Contact Us

Community Bridge Services

Data Protection Officer / Privacy Contact:
C&R Community Unity Services LLC, dba Community Bridge Services, dba Rachael Imhoff
11 Primero Rd

Los Lunas, NM 87031

Phone: 505-525-6107

Email: [email protected]

Website: www.communitybridgeservices.com

For SMS privacy inquiries, please include "SMS Privacy" in the subject line.